These legal documents are updated from time to time, and refer to all interactions with our company.
These are the terms and conditions on which Wealden Funeral Services Limited (“we”, “us”, or “our”) supply goods and/or services to you.
We are independent funeral directors and monumental stone masons, and we provide a range of professional funeral services and related goods. We are registered in England and Wales under company number 12670306 and our registered office is at The Granary, Framfield Road, Buxted, UCKFIELD, TN22 4LF.
You can contact us by telephoning our team on 0800 246 1139 or by emailing us email@example.com, or by writing to or visiting premises addresses at 64 High Street, Heathfield, TN21 8JB or Belmont Buildings, High Street, Crowborough TN6 8QB. If we must contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order. When we use the words "writing" or "written" in these terms, this includes emails.
Please read these terms carefully before you place your order with us. These terms tell you who we are, how we will provide goods and/or services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
This Agreement applies as between you, the User of this Web Site and Wealden Funeral Services Ltd, the owner(s) and operators of the Web Site (defined below). Your use of the Web Site is subject to the terms and conditions of this Agreement. By using the Web Site you will be deemed to have accepted and agreed to be bound by the terms and conditions of this Agreement. Wealden Funeral Services Ltd may make changes to this Agreement from time to time. Wealden Funeral Services Limited may notify you of such changes by any reasonable means, including by posting the revised version of this Agreement on the Web Site. You can determine when Wealden Funeral Services Ltd last changed this Agreement by referring to the “Document Date” statement in this documents footer. Your use of the Web Site following changes to this Agreement will constitute your acceptance of those changes. If you do not agree to be bound by the terms and conditions of this Agreement (or any revision of it), you should stop using the Web Site immediately.
In this Agreement the following terms shall have the following meanings:
means any text, graphics, images, audio, video, software, data compilations and any other form of information
capable of being stored in a computer that appears on or forms part of this Web Site;
"Wealden Funeral Services Ltd" : means Wealden Funeral Services Ltd (company number 12670306), whose registered address is at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ;
"Service" : means collectively any online facilities, tools, services or information that Wealden Funeral Services Ltd makes available through the Web Site either now or in the future;
"System" : means any online communications infrastructure that Wealden Funeral Services Ltd makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User/Users" : means any third party that accesses the Web Site and is not employed by Wealden Funeral Services Ltd and acting in the course of their employment; and
"Web Site(s)" : means the Wealden Funeral Services Ltd web site (www.wealden-funerals.uk, www.wealden-funerals.co.uk) and any sub-domains of these sites unless expressly excluded by their own terms and conditions together with any Service or System available or provided through them;
All Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Wealden Funeral Services Ltd, its affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.
Subject to sub-clause immediately below you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Wealden Funeral Services Ltd.
Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
The Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Wealden Funeral Services Ltd or that of its affiliates. Wealden Funeral Services Ltd assumes no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on the Web Site does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to the Web Site on other sites may do so only to the home page of the site www.wealden-funerals.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Wealden Funeral Services Ltd. To find out more please contact Wealden Funeral Services Ltd by email at firstname.lastname@example.org. In respect of any such link you make to the Web Site, Wealden Funeral Services Ltd reserves the right to block it at any time. Additionally, you agree that you will disable and remove any such link promptly upon Wealden Funeral Services Ltd’s request.
Any link you create to the Web Site must be fair and legal and not presented in a way that is misleading or could suggest any type of association, approval or endorsement by Wealden Funeral Services Ltd that does not exist, or harmful to our reputation or the reputation of any of Wealden Funeral Services Ltd’s affiliates; be capable of immediate removal at any time by you, following a request from Wealden Funeral Services Ltd to do so, and you must retain the legal right and technical ability to carry out such removal; not cause this Web Site or any Content on it to be embedded in or ‘framed’ by any other website, or otherwise displayed in a way different to the way originally intended by us.
Wealden Funeral Services Ltd reserves the right to require you to immediately remove any link to the Web Site at any time and you shall immediately comply with any request by Wealden Funeral Services Ltd to remove any such link.
You are responsible for all access to the Web Site using your internet connection, even if the access is by another person.
Wealden Funeral Services Ltd makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of it.
No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
Wealden Funeral Services Ltd will use reasonable efforts to ensure that the Web Site is available at all times. However, it cannot guarantee that the Web Site or any individual function or feature of the Web Site will always be available and/or error free. In particular, the Web Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Web Site.
The Web Site is provided “as is” and on an “as available” basis. Wealden Funeral Services Ltd gives no warranty and makes no representations that it will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality and further (again to the maximum extent permitted by law) Wealden Funeral Services Ltd expressly excludes: all conditions, warranties and other terms that might otherwise be implied by law into this Agreement; any and all liability to you, whether arising under this Agreement or otherwise in connection with your use of the Web Site or any information contained therein.
The foregoing is a comprehensive limitation of liability that applies to all damages of any kind including (without limitation) compensatory, direct, indirect or consequential damages, special or exemplary damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in this Agreement is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limited (site owner) liability to you for death or personal injury resulting from Wealden Funeral Services Ltd’s negligence or that of its employees or agents
Subject to the other provisions of this clause, Wealden Funeral Services Ltd accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Wealden Funeral Services Ltd reserves the right to restrict your access to the Web Site or part of it. Access to restricted areas of the Web Site may be subject to registration and other conditions. If Wealden Funeral Services Ltd grants you permission to access a restricted area, it may withdraw that permission at any time (including where you breach any of the terms of this Agreement).
Every effort has been made to ensure that this Agreement adheres strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of the terms of this Agreement are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from this Agreement and shall not affect the validity and enforceability of the remaining terms and conditions of it.
Your permission to use the Web Site is personal to you and non-transferable. Your use of the Web Site is conditional on your compliance with the rules of conduct set out in this Agreement and you agree that you will not: use the Web Site for any fraudulent or unlawful purpose; use the Web Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity; impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Web Site; or express or imply that we endorse any statement you make; interfere with or disrupt the operation of the Web Site or the servers or networks used to make the Web Site available; or violate any requirements, procedures, policies or regulations of such networks; transmit or otherwise make available in connection with the Web Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment; reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Web Site; modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Web Site. If you wish to reverse engineer any part of the Web Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information; remove any copyright, trade mark or other proprietary rights notice from the Web Site or materials originating from the Web Site; frame or mirror any part of the Web Site without Wealden Funeral Services Ltd’s express prior written consent; create a database by systematically downloading and storing Content; use any manual or automatic device in any way to gather Content or reproduce or circumvent the navigational structure or presentation of the Web Site without Wealden Funeral Services Ltd’s express prior written consent. Notwithstanding the foregoing, Wealden Funeral Services Ltd grants the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Web Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
Wealden Funeral Services Ltd reserves the right to revoke these exceptions either generally or in specific instances.
The Web Site may provide links to other websites and online resources. Wealden Funeral Services Ltd is not responsible for and does not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
In the event that Wealden Funeral Services Ltd fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between this Agreement and any prior versions thereof, the provisions of this Agreement shall prevail unless it is expressly stated otherwise.
All notices / communications shall be given to Wealden Funeral Services Ltd either by registered post to our premises (see address above) or by email to email@example.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
This Agreement and the relationship between you and Wealden Funeral Services Ltd shall be governed by and construed in accordance with the Law of England and Wales and Wealden Funeral Services Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
All data subjects whose personal data is collected, inline with the requirements of the General Data Protection Regulation.
Wealden Funeral Services Limited are responsible for ensuring that this notice is made available to data subjects prior to Wealden Funeral Services Ltd collecting/processing their personal data.
All Employees of Wealden Funeral Services Ltd who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject's attention and their consent to the processing of their data is secured.
Wealden Funeral Services Ltd, 64 High Street, Heathfield, TN21 8JB and Belmont Buildings, High Street, Crowborough, TN6 2QB, providing arrangement and management of every aspect for funerals, pre-arranged funeral plans and memorials. We are an independent family-run service.
We are registered as a data controller with the Information Commissioner with registration number ZA862228.
The personal data we would like to process on you is:
|Personal Data Type||Source|
|Date of Birth||Subject|
The person data that we collect will be used for the following purposes:
Your data is collected using paper application forms, via email/website contact form and over the telephone (we do not record our calls). We do not process your data through any form of automated decision-making or profiling.
Our legal basis for processing the personal data:
The special categories of personal data concerned are:
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
Consent is required for Wealden Funeral Services Ltd to process personal data but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
You may withdraw consent at any time by contacting us to update your preferences.
Wealden Funeral Services Ltd will not pass on your personal data to third parties without first obtaining your consent. The following third parties may receive your personal data for the following purpose(s):
Wealden Funeral Services Ltd will keep your data accurate in the first instance by way of the information you provide being checked and logged correctly, we will keep this updated by way of you informing us of any changes needed updating our records and destruction if any unnecessary data held. Wealden Funeral Services Ltd will process personal data for as long as necessary to allow us to fulfil your contract with us with regard to the services requested and will store the personal data for as long as is required for fulfilment if the contract and services that may be provided in the future for a funeral, memorial or pre-arranged plan.
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
All of the above requests will be forwarded on should there be a third party involved (as stated in "Sharing/Disclosure" above) in the processing of your personal data.
All requests must be accompanied by proof of ID.
All requested will be responses to within one calendar month.
Wealden Funeral Services Ltd reserves the right to decline the request if we feel it is manifestly unfounded or excessive, in this instance you have the right to complain to the ICO.
In the event that you wish to make a complaint about how your personal data is being processed by Wealden Funeral Services Ltd (or third parties as described in "Sharing/Disclosure" above), or how your complaint has been handled you have the right to lodge a complaint directly with the supervisory authority and Wealden Funeral Services Ltd.
The details for each of these contacts are:
Wealden Funeral Services Ltd
Contact: Andy Kirk
Address: 64 High Street, Heathfield, East Sussex. TN21 9JB
Telephone: 01435 868844
Address: 618 Warwick Road, Solihull, West Midlands B91 1AA
Telephone: 0121 711 1636
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
This privacy notice tells you how we, Wealden Funeral Services Ltd will collect and use your personal data for provision of services, cookies, complaints etc.
We are registered as a data controller with the Information Commissioner with registration number ZA862228.
In order for us to provide you with the arrangement and management of a funeral service at this present time or in the future, interment, memorial and or pre-arranged plan we need to collect personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes Wealden Funeral Services Ltd would contact you for separate consent.
We may pass your personal data on to third-party service providers contracted to Wealden Funeral Services Ltd in the course of our arrangements with you. Any third parties that we may share your data with are obliged to keep your details securely and to use them only to fulfil the service they provide on behalf of Wealden Funeral Services Ltd. When they no longer need your data to fulfil this service, they will dispose of the details in line with General Data Protection Regulations. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
Wealden Funeral Services Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. Wealden Funeral Services is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Our aim is not to be intrusive and we will not ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
We may gather information about your general internet use and how you use the Website, such as how you are referred to it and how long you stay on certain pages by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Given that the internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means, for instance, that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question
Wealden Funeral Services Ltd at your request, can confirm what information we hold about you and how it is processed. If Wealden Funeral Services Ltd does hold personal data about you, you can request the following information:
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: www.wealden-funerals.uk, www.wealden-funerals.co.uk
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
|_ga||Statistics||2 years||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.|
|_ga_K4075BMQTX||Statistics||1 minute||Google uses this cookie to distinguish users.|
|PHPSESSID||Essential||Whilst using site||We use this cookie to make the functionality of our site. Whilst the site may function in a limited manner with this blocked, you will not experience the full desired functionality.|
Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org , or www.allaboutcookies.org .